Senior Applications Support Analyst

Our client operates in more than 100 countries and has a significant presence within Belfast, Northern Ireland. They provide consumers, corporations, governments and institutions with a broad range of financial products and services. With more than 265,000 employees located in over 100 countries, they are one of the world's most richly diverse companies. They manage consistently to deliver superior performance by attracting and retaining the most talented individuals.

With continued growth they are now seeking a highly motivated candidate for the position of Senior Applications Support Analyst.

This is a challenging and exciting opportunity to work in Belfast for one of the world's largest Financial institutions in support of Global Credit Risk Applications.

The Credit Risk Production Support team incorporates a 24 x 7 support model, primarily based in the Belfast, with supporting staff in India and Singapore, all reporting to the Production Support Senior Manager based in Belfast.

Responsible for the maintenance and support of two Global Credit Risk applications on a daily basis. The role consists of responding to queries from users and technical teams on data quality and technical issues. There is also focus on the timely provision of data provided to the regulators.

The team supports a number of critical initiatives on an ongoing basis, they include Basel II and regulatory matters.

Strong focus on communication and technical skills, system stability, quality and functionality against user expectations, problem management and resolution, including issue documentation, root cause analysis and trend analysis.

KNOWLEDGE/EXPERIENCE:

Proven proficiency in dealing with complex technical issues in an application (NOT Infrastructure or desktop) support arena.
Experience of analysing and debugging code.
Experience of dealing with business and technology users of the application in a support capacity. [Highly beneficial]
Needs to be self driven and have a problem solving attitude.

SKILLS:

Excellent written, verbal and presentation skills
Highly Effective Organisation skills
Strong Problem Solving skills
Databases / SQL
Building SQL queries [required]
DB Procedural Language [beneficial]
Currently use Sybase/SQL Server [beneficial]
Knowledge of Unix platform [beneficial]
Unix Shell Scripting [beneficial]
Perl [beneficial]
VB6 [beneficial]
Windows 2000/2003 Server [beneficial]
.Net [beneficial]

An attractive remuneration package will be offered which reflects the position and which will include a bonus based on outstanding performance as well as a first class benefits package. Don't forget too that you will be joining a really exciting company at a time when it is experiencing exponential growth.

To hear more on this first class opportunity send your CV via the link below or call the IT Team on 028 9031 2009.

Please note that WPR is acting as an Agency on behalf of our Client.

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