: 2011-Mar-20
: Bedok
Teledirect is part of the global WPP Group, one of the world’s largest communication groups, which includes companies such as OgilvyOne, Wunderman, Young & Rubicam and J Walter Thomson.
We are an award winning outsourced contact centre and has implemented over 4,500 projects in Asia since 1995, including many regional programs involving customers across 20 Asia Pacific countries and the world.Teledirect is also recognized as one of the top 100 outsourcers in the world where it is part of Global Services Media’s GS100 consecutively in year 2008, 2009 and 2010.To accelerate your career, join the Gold Award Winning Contact Centre now!1. To handle enquiries, feedback and provide resolutions to customers over the phone or via emails.2. Provide accurate and efficient processing of reservations support work related to pricing, ticketing and schedule changes.3. Meet daily KPI requirements.1. Minimum GCE ‘A’ Level or Diploma with exposure to strong customer-oriented environment / call center experience is an advantage. GCE O level unless good credits in English and Mathematics and with Call Centre or Airline Experience.2. Only Singaporean or Singapore PR needs to apply.3. Able to work rotating shifts (8 to 9 hours per shift) and there will be a shift allowance. 4. Ability to speak Fluent English and proficiency in Mandarin will be an added advantage.5. Applicants with excellent writing skills will be hired for email replying.6. Results-oriented and effective team player with an eye for details and business processes in a dynamic environment.7. Possess strong analytical skills to identify cause of problems & recommend solutions. Please send detailed resume with a non-returnable photograph to hr
teledirect.com.sg.Only shortlisted candidates will be notified for an interview.
0 comments:
Post a Comment