Passenger Relations Officer

Responsibilities:

Provide customer service for Premium Passengers
Building good rapport with Passengers
Coordinate between passengers and airline providers
Handle check-in process and enquiries
Interact with passengers during their check-ins
Ensure lounge operations run smoothly
Perform general administrative work

Requirements:

5 Months Contract (Full-Time): Basic Salary + Monthly Incentives + Monthly Allowances + Performance Bonus

At least two years' experience in Customer Service / Hospitality / Retail / F&B Experience preferred
Must have a passion to provide excellent service
Good communication and interpersonal skills
Confidence and maturity to deal with premium passengers
Well groomed with excellent service attitude
Have the tact and patience to handle demanding passengers
Able to work long hours on rotating shifts and on weekends and public holidays
Ability to stand for long hours with a smile
Ex-cabin crew an added advantage
Fresh diploma holders with a mature attitude can apply
Able to commit to a 5 months contract
Applicants must be willing to work in Changi Airport, East

5 Months Contract (Part-Time): Basic Hourly Rate + Allowances + Monthly Incentives

5 Months Contract
Must be able to commit 100 hours in a month
Good communication and interpersonal skills
Confidence and maturity to deal with premium passengers
Well groomed with excellent service attitude
Applicants must be willing to work in Changi Airport, East

Additional Information:

Do take note that this would be only a 5 Months Contract (Non Renewable)
Immediate availability preferred

Please in a soft copy of your updated resume and a recent picture of yourself to erin_chew@kellyservices.com.sg and cc to perm@kellyservices.com.sg

Do indicate position applied is for Full-Time or Part-Time.

Please call 6446 7690 for more details

We regret to inform that only shortlisted applicants will be notified.