TransPerfect Family of Companies
Junior Sales Account Manager – Singapore
TransPerfect is a dynamic family of companies that provides a full array of language-solution services in over 100 languages to multinationals worldwide. These services include translation, interpretation, transcription, multilingual typesetting/graphic services, staffing solutions, website globalization, software localization, subtitling/voice-overs, HR/diversity consulting, multicultural marketing, document management, and litigation support. Through its 60 offices on 4 continents, TransPerfect successfully links its various divisions together so clients can rely on a “one-stop shop” for all of their global communications needs. With a network of over 4,000 linguists and subject-area specialists, TransPerfect is one of only a handful of translation companies to be ISO 9001:2008 certified.
Position: Junior Sales Account Manager
Position Summary:
The position of the Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.
Position responsibilities:
· Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
· Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
· Generate daily mailings to prospective clients using updated and accurate spreadsheets
· Cold call prospective clients
· Creatively problem solve to improve current new business development strategy
· Negotiate rates and deadlines with prospective and current clients
· Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
· Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
· Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
· Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
· Perform other special projects or duties when required
Essential skills and experience required:
· Excellent written and verbal Mandarin and English communication skills
· Minimum Bachelor’s degree or equivalent
· Excellent problem solving and analytical skills
· Strong interpersonal skills
· Effective time management
To apply please send your CV to eusalescareers@transperfect.com
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