Customer Service Representatives - Airline Related

: Teledirect Pte Ltd

: 2011-Mar-20

: Bedok

Teledirect is part of the global WPP Group, one of the world’s largest communication groups, which includes companies such as OgilvyOne, Wunderman, Young & Rubicam and J Walter Thomson.

We are an award winning outsourced contact centre and has implemented over 4,500 projects in Asia since 1995, including many regional programs involving customers across 20 Asia Pacific countries and the world.Teledirect is also recognized as one of the top 100 outsourcers in the world where it is part of Global Services Media’s GS100 consecutively in year 2008, 2009 and 2010.To accelerate your career, join the Gold Award Winning Contact Centre now!1. To handle enquiries, feedback and provide resolutions to customers over the phone or via emails.2. Provide accurate and efficient processing of reservations support work related to pricing, ticketing and schedule changes.3. Meet daily KPI requirements.1. Minimum GCE ‘A’ Level or Diploma with exposure to strong customer-oriented environment / call center experience is an advantage. GCE O level unless good credits in English and Mathematics and with Call Centre or Airline Experience.2. Only Singaporean or Singapore PR needs to apply.3. Able to work rotating shifts (8 to 9 hours per shift) and there will be a shift allowance. 4. Ability to speak Fluent English and proficiency in Mandarin will be an added advantage.5. Applicants with excellent writing skills will be hired for email replying.6. Results-oriented and effective team player with an eye for details and business processes in a dynamic environment.7. Possess strong analytical skills to identify cause of problems & recommend solutions. Please send detailed resume with a non-returnable photograph to hrteledirect.com.sg.Only shortlisted candidates will be notified for an interview.

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AIRLINE MANAGEMENT ASSOCIATE job at JETT8 AIRLINES PTE LTD Singapore

JETT8 AIRLINES PTE LTD, We are looking for dynamic, motivated and committed individuals looking to develop and establish a career within a growing airline organization for position as AIRLINE MANAGEMENT ASSOCIATE

Requirements : Only Singaporeans, Malaysians and Singapore PRs residing in Singapore need to apply. Willing to travel on short notice. Able to start immediately. Degree in any discipline. Good written and spoken communication skills. Be able to multi-task in a dynamic environment.

Main Duties : Training in Aviation will be provided for those without relevant experience, as an introduction to the industry. As a Management Associate, you will be rotated across different departments (e.g. Sales & Marketing, Flight Operations, Human Resource, Safety & Security) to gain experience. Your work will involve coordinating, planning, reviewing and implementing policies to meet targets and enhance work efficiency. You must possess integrity and be a team player, working with other members for the overall goal of the company. You can look forward to develop your commercial, professional and managerial skills in a variety of jobs. Your career progression will be determined by your own abilities and performance in the organisation.

Interested candidates are invited to submit a cover letter and resume, stating expected salary and date available together with a recent photograph to: HR@jett8airlines.com.

Closing Date: 3-2-11.