Customer Service Representatives

Job Responsibilities
1.To handle enquiries, feedback and provide resolutions to customers over the phone.
2.Provide accurate and efficient processing of reservations support work related to pricing, ticketing and schedule changes.
3.Meet daily KPI requirements.

Job Requirements
1.Minimum GCE ‘A’ Level or Diploma with exposure to strong customer-oriented environment / call center experience is an advantage. GCE O level unless good credits in English and Mathematics and with Call Centre or Airline Experience.
2.Able to work rotating shifts (Shift Allowance will be paid).
3.Ability to speak Fluent English and proficiency in Mandarin will be an added advantage. We welcome Korean Speaking candidates.
4.Results-oriented and effective team player with an eye for details and business processes in a dynamic environment.
5.Possess strong analytical skills to identify cause of problems & recommend solutions.

Please send detailed resume with a non-returnable photograph to hr@teledirect.com.sg

Only shortlisted candidates will be notified for an interview.

Customer Service Manager (East)

Customer Service Manager (East)
(Singapore - East)

Responsibilities:

Responsible for local and regional office CS department day-today operations Accountable for development/enhancement of customer relationship, include managing distribution channels Active development of the CS processes within the region Prepare monthly report on the assigned projects progress Responsible for the order managementManage performance output of service activities according to PIs and KPIs. Work closely with other departments Monitor overall service quality & standardRequirements: Minimum Degree or Diploma in any disciplineMinimum 6-8 years of experience in Customer Service and 2-3 years in supervisory roleGood communication and interpersonal skillsOutgoing nature and customer service orientedPrior experience working in IT related industry will be an added advantageInterested candidates who wish to apply for the advertised position, please click on the APPLY ONLINE link below. Alternatively, you can email us an updated copy of your resume or contact our office at +65 66038003 for a confidential discussion.

APPLY VIA EMAIL

Contact Person : KAY
Email Address : ws1@capitagrp.com

For more job opportunities, please visit www.capitagrp.com/jobs

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Customer Service Asst 6 months, 6 posts, $6.5/hr, Changi Airport

tag:blogger.com,1999:blog-9214730311786311725.post-909747421637305572011-01-09T12:31:00.001+08:002011-01-09T12:47:10.831+08:002011-01-09T12:47:10.831+08:00Customer Service Asst 6 months, 6 posts, $6.5/hr, Changi AirportCustomer Service Asst 6 months, 6 posts, $6.5/hr, Changi Airport.

The employer is an operator of duty free shops at Changi Airport; they sell watches such as Tag Heuer, Swatch, etc.

Job Duties:  provide customer service at the duty free shops at Changi Airport.

Requirements:
O Level or above.
A Level and diploma undergraduates, and SMU, NUS, NTU, SIM, MDIS or PSB undergraduates are welcome to apply.
No working experience is required. Training will be provided.

To apply, please send your resume and photo to AL@bizcareps.com.

Admin & Customer Service Temps required for Govt agency

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